Hong Kong Retail Management Association
- Potential Brand Award – Gold Award: Tsim Sha Tsui Centre
- Service Talent Award New Participating Brands (Supervisory) – Gold Award: Tsim Sha Tsui Centre (KK Chan)
- Service Talent Award New Participating Brands (Junior Frontline)
– Gold Award: Tsim Sha Tsui Centre (Daniel Han)
– Silver Award: Tsim Sha Tsui Centre (Tracy Cho)
– Bronze Award: Tsim Sha Tsui Centre (Candice Ng)
- Excellent Service Star: Tsim Sha Tsui Centre (KK Chan), Tsim Sha Tsui Centre (Daniel Han), Olympian City (Joanne So)
- Outstanding Flagship Service Brand: Tsim Sha Tsui Centre, Olympian City, China Hong Kong City