Hong Kong Retail Management Association
Service Talent Award – New Participating Brands
- Gold Award: Supervisory – Sino Plaza (Roy Cheng)
- Gold Award: Junior Frontline – Sino Plaza (Wong Sze Sze)
Service Talent Award – Property Management (Quality Lifestyle)
- Gold Award: Junior Frontline – tmtplaza (Jolly Tang)
Service Talent Award – Property Management (Family-Friendly)
- Silver Award: Junior Frontline – Olympian City (Candice Ng)
- Outstanding Performance Award: Junior Frontline – China Hong Kong City (Candy Xu)
Service Talent Award – The Most Creative Team Award
Team Members – Property Management (Family-Friendly)
- Supervisory – Olympian City (Cheery Chan)
- Junior Frontline – Olympian City (Kelly Chen)
Outstanding Flagship Service Brand
- Sino Plaza, Tsim Sha Tsui Centre, Olympian City, China Hong Kong City, tmtplaza
Retail Excellence Award
- Gold Award: Olympian City